Bondfire Sauna G.M Ferry & I Penning TA Bondfire Sauna ABN 36 880 471 094 2A Raymond Road, Thirroul NSW 2515 contact@bondfiresauna.com
Last updated: August 2026
1. Who we are
Bondfire Sauna is a wood-fired communal sauna business operating at Raymond Road, Thirroul NSW. We collect and handle personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. What information we collect
We may collect the following personal information:
Full name
Email address
Phone number
Booking and appointment details
Health information provided voluntarily for safety purposes (waiver forms)
Payment information (processed securely through Square — we do not store card details)
3. How we collect your information
We collect personal information through:
Our online booking system (Acuity Scheduling)
Email sign-up forms and marketing campaigns (Mailchimp)
Meta (Facebook and Instagram) lead forms and advertising
Waiver and check-in forms completed in person or online (Typeform)
Direct email or phone contact
4. Why we collect your information
We use your personal information to:
Process and manage your session bookings
Send booking confirmations and session reminders
Deliver discount codes, offers, and promotional communications you have requested
Send updates about Bondfire Sauna sessions, events, and news (where you have opted in)
Maintain health and safety records
Improve our services and customer experience
5. Meta lead forms
If you submit your details through a Meta (Facebook or Instagram) lead form, your information will be:
Transferred securely to our email marketing platform (Mailchimp)
Used to send you the discount code or offer you requested
Added to our mailing list for session updates and offers (you can unsubscribe at any time)
We will not share your information with third parties for their own marketing purposes.
6. Marketing communications
If you have opted in to receive marketing communications from us, we may contact you by email about:
Upcoming sessions and availability
Special offers and promotions
Events and new offerings at the sauna yard
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email we send, or by contacting us directly at contact@bondfiresauna.com.
7. How we store and protect your information
Your personal information is stored securely using third-party platforms including:
Acuity Scheduling — booking management
Mailchimp — email marketing
Square — payment processing
Typeform — waiver and check-in forms
Meta — advertising and lead generation
Each of these platforms maintains their own security and privacy standards. We take reasonable steps to ensure your information is protected from misuse, loss, unauthorised access, modification, or disclosure.
8. Sharing your information
We do not sell, rent, or trade your personal information to third parties.
We may share your information only where required by law, or with trusted service providers who assist us in operating our business (as listed above), under strict confidentiality obligations.
9. Accessing or correcting your information
You have the right to request access to the personal information we hold about you, and to request corrections if it is inaccurate or out of date.
To make a request, contact us at: contact@bondfiresauna.com
We will respond within a reasonable timeframe.
10. Complaints
If you believe we have breached your privacy, please contact us at contact@bondfiresauna.com. We will investigate and respond within 30 days.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
11. Changes to this policy
We may update this Privacy Policy from time to time. The current version will always be available on our website at bondfiresauna.com. The date of the most recent update is noted at the top of this page.
12. Contact us
For any privacy-related questions or requests:
Bondfire Sauna contact@bondfiresauna.com 2A Raymond Road, Thirroul NSW 2515